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Terms of Use

Welcome to the SCUSI® online store. Please take a few minutes to review the following Terms and Conditions of Use. It is important to note that the use of this web site or any of it's related services, including use through an electronic agent is subject to the 'Terms and Conditions of Use' set out below. Your browsing this website, purchasing products or enlisting services from SCUSI® constitutes your full acceptance and legal compliance with these Terms and Conditions, including any privacy or other policies which may appear elsewhere on this site. Please read them carefully as they contain important information. If you do not wish to be bound by these Terms and Conditions then further use of this site or any of it's related services is prohibited.
 

Definitions
“the Web site owner” and “we” means the managing members of SCUSI®

“user/s” means any person accessing any part of the Web site and includes anyone, (business, CC, trust or natural person), who enters or intends entering into an electronic transaction with this site as the end-user of the goods or services offered by this site

“this Web site” means WWW.SCUSI.CO.ZA

Copyright and Intellectual Property Rights
The entire compilation of content on this site including but not limited to frame profile designs, frame formats, wall space solutions, photographic art, product images, text, graphics, logos, trade-marks, button icons, PDF downloads, data compilations, and software, is held by or licensed as the exclusive property of SCUSI ORIGINAL PRODUCTS CC and/or its content suppliers. As such the Web site owner asserts and reserves all its rights, including moral rights, in this regard. No right, title or interest in any proprietary material or information contained in this Web site is granted to users other than what is set out below.

Users may download, view and print content from this site strictly for private and non-commercial purposes. You may not modify, distribute or re-post any information, content, images or designs on this website for any purpose whatsoever. Copyright infringements and violations are subject to legal action governed by South African and international legislative and law treaties. Commercial infringements shall be published on this site. This shall hold true in particular where it is found that large retail establishments or wholesale picture framing or picture hanging concerns copy and re-create content from this site for commercial gain or for any other purpose, whatsoever, that infringe on SCUSI® intellectual property rights. Any website or other media found illicitly using SCUSI® frame profile designs, frame formats, wall space solutions, photographic art, product images, text, graphics, logos, trade-marks, button icons, PDF downloads, data compilations, and software shall be liable to a minimum copyright and intellectual property usage fee of R500.00 per item per day of use, backdated to the initial date of infringement.  

Trademarks and Reserved Registrations
SCUSI® trademarks and trade dress may not be used in connection with any other product, company or service that is not SCUSI’s® and in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits the SCUSI® brand. Any registered tag line or product expression found on this site is for the sole use of the SCUSI® brand.  

Electronic Communications
When browsing the Web site, sending e-mails or any other data message, a user consents to receiving electronic communication from SCUSI® and agrees that all such written agreements, notifications and disclosures satisfy any statutory requirements, including but not limited to, the requirement that all such matters be ‘committed to writing’. Data messages, including e-mail messages, sent by users to the Web site owner shall be deemed received only when acknowledged or responded to.

The Web site owner reserves the right not to respond to any e-mail or other data message which contains obscene, threatening, defamatory or otherwise illegal, unlawful or inappropriate content, and to take the appropriate action against the sender of such e-mail where necessary.

Security
While all reasonable security precautions are taken, no liability will lie with the Web site owner for damage caused by the malicious use of this site or by destructive data or code that is passed on to the user through the use of this site. The following acts in connection with this Web site are expressly prohibited:

  • Gaining or attempting to gain unauthorized access to any web page or part of this Web site;
  • Delivering or attempting to deliver any unauthorized or malicious code or content to this Web site; and/or
  • Any amendment to or attempt to amend any of the content or any other part of this Web site by unauthorized persons.

We will pursue prosecution of and compensation from any person that delivers or attempts to deliver any destructive code to this Web site or attempts to gain unauthorized access to any page or part of this Web site. Regarding the security and use of any information you share with us on this site please refer to our Privacy Policy

Disclaimer of Warranties and Limitation of Liability
To the extent permitted by applicable law, SCUSI® makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, products or services included on, or otherwise made available to you through this site, unless otherwise specified in writing. SCUSI® shall not be liable to any person for any loss or damage which may arise from the use of any of the information, content, materials, products or services contained or otherwise made available on this website. All photographic or other artwork supplied to SCUSI® for custom framing or re-framing purposes are deemed to be insured by the relevant owner and no claims for handling damage, negligence, theft or any other incurred loss, accidental or otherwise, shall be entertained whatsoever. You expressly agree that your use of this site and any of it's related services, whether browsing, ordering or purchasing is at your own discretion and sole risk. 

Indemnity
Users agree to indemnify and hold harmless the Web site owner, its officers, employees, ISPs, servants, suppliers, subcontractors, partners, subsidiaries and affiliates from any demand, action or application or other proceedings, including for attorneys fees and related costs such as tracing fees, made by any third party and arising out of or in connection with the users use of this Web site, third party web sites or any of the services offered through such sites in any way, including but not limited to the provision of content.

No Offer / No Advice
Users should regard nothing contained on this Web site as an offer but rather as an invitation to do business. Any information contained or views expressed in this Web site are not intended to constitute consulting or other professional advice or services.

Accuracy of Content
At SCUSI® we have taken every care in the preparation of the content of this website, in order to ensure that prices quoted are correct at time of publishing and all products have been fairly described. It must be understood, however, that orders will only be accepted and fulfilled if there are no material errors in the description of the goods or their prices as shown on this website. Product weight and dimensions although measured should be viewed as approximate only. If a product offered by SCUSI® is not as described, your sole remedy is to return it in an unused condition.

Every effort has been made to display as accurately as possible the colours of our products as they appear on the website. Due to monitor variables and inconsistencies, however, we cannot guarantee that your monitor’s display of any colour on the site will accurately reflect the colour of the product on delivery and thus cannot accept responsibility for discrepancies in this regard.

Quality Guarantee and Product Consistency
At SCUSI®, we take great pride in the quality and craftsmanship of our products. Attention to detail in design, materials and assembly is given every priority. We carefully inspect your order prior to shipment and have stringent quality control policies in place to ensure that our products are as they should be, defect free and uncompromised in every respect. 

All goods are packaged with protective corners, heat-sealed and shrunk wrapped in order to ensure product protection and adequate care in the shipping process. In the unlikely event of a product being faulty or damaged on delivery we will gladly replace the item in question. This guarantee excludes faults caused by accident, neglect, misuse, not following the instructions and normal wear and tear. Please see our Returns & Refunds policy.

SCUSI® frames are wood products that are stained, coloured and spray finished by hand. Since wood is not synthetic but a product of nature, variances in colour and grain do occur and are part of the natural beauty and character of a solid wooden frame. Even the final sheen of a product may vary over time due to paint supply variance and application methods. All effort is employed in the manufacturing process to ensure that these variances fall within reasonable limits that will not be unduly noticeable or constitute an eyesore when one product is combined with another in for example, a gallery wall setting. It is, however, always advisable to purchase combination frames together so as to avoid possible inconsistencies that may result from purchasing products individually over time.

Product Availability and Delays
Due to the extensive range of product offering in various colours, all items featured on the SCUSI® site are made to order. Every effort is made to fulfill and deliver your order within 10 working days from order placement and payment confirmation. We will inform you as soon as possible if for any reason the manufacturing of the goods you have ordered are delayed or postponed due to material shortages, import delays or higher than anticipated demand that is beyond our control. SCUSI® will supply you with an adjusted product availability and delivery timescale at which time you may choose to accept the adjusted fulfillment date or request a refund. Please note: Orders in progress that are subject to unexpected material shortages from third party manufacturers beyond our control, cannot simply be cancelled, and will not be refunded in full, if production on parts of the product have allready been completed awaiting the delayed components.

Ordering Errors
You are able to correct errors on your order up to the point at which you click the ‘Place Order’ button on the final page of our ordering process.

Agreement of Sale
Placing an item in a shopping basket or adding it to your wishlist without completing the purchase cycle does not constitute an agreement of sale between Scusi and any user. An agreement of sale only comes into effect, if and when, upon completion of the purchase cycle, a credit card authorization is received from the issuing bank. SCUSI® reserves the right to refuse to accept and/or execute an order without giving any reasons. SCUSI® also reserves the right to cancel orders in whole or in part as circumstances dictate and shall only be liable to refund monies already paid by the user. 

Acknowledgement and Acceptance of Your Order
Acceptance of your order takes place upon order placement and resulting payment via bank transfer. Having supplied us with your email address, we will notify you by e-mail confirming receipt of your order.

Delivery Company
A reputable courier company is contracted to deliver SCUSI® products within South Africa and internationally. Please review our Returns & Refunds page for more detailed information.  

After Delivery
Please review the Returns & Refunds policy section of this website for more detailed information.

Gift Certificates
Gift certificates cannot be exchanged for cash and is non transferable or assignable. Only one gift certificate can be used per transaction. Certificates can only be redeemed towards the products listed in the SCUSI® online stores catalogue and are not redeemable on orders already placed with SCUSI®.

Changes to Legal Notices, Cancellations & Amendments
The Web site owner expressly reserves the right, in its sole and absolute discretion, to alter or amend any criteria or information set out in this Web site without prior notice. Users acknowledge that it is their responsibility to familiarize themselves with any amendment or alteration affected.



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